Project Support


Expert for more than 20 years in the implementation of management solutions, DIMO Software commits itself for the success of your project. Our consultants and project managers mobilize to ensure a quick start and a large autonomy in the use of our solutions. Your productivity is our priority!


Our teams, specialized by business unit, ensure business and product expertise. Thus, each project is coordinated by A UNIQUE AND EXPERIENCED PROJECT LEADER who will be your contact person all through the project, and even after the deployment if necessary. He makes sure that everything goes according to schedule, that resources are available, and that the project is carried out in the best possible way. Our experts’ teams know how to take your characteristics into account to provide you with PERSONALIZED ADVICE and ensure the success of your project! We build A CLOSE RELATIONSHIP, based on trust and customer care. Throughout your project, we intervene to analyse, advise you on the best options, and assist you in making the tool your own. On permanent technological and methodological watch, and attentive to our customers and to the market, our expert teams daily make sure to offer the best of their expertise to MEET YOUR CURRENT AND FUTURE CHALLENGES.


DIMO Software offers its expertise to validate the outlines of your project. Our teams can establish a project charter, that is to say a preliminary analysis to clarify your project and identify precisely the needs, the (internal and external) adequate resources, and the methodology to implement… The creation of a mock-up, a prototype or POC (Proof of Concept) can also be a key stage to validate the feasibility and perimeter of your IT project.


Beyond choosing an efficient management tool, the success of your project can also be achieved through a customized integration approach. Neither strong supporter of the Agile method, nor 100% follower of traditional methodologies, we adapt to your needs to offer the most appropriate methodology. According to your managerial, functional, technical, technological, and financial characteristics, we offer:

  • The AGILE method : an interesting project approach ensuring rapidity and flexibility. It requires a regular involvement of the customer, who validates each iteration.
  • The traditional project method :DIMO Software’s project manager oversees project communication (change management) and coordinates the different successive steps:
    • Functional and technical analysis/Requirements definition
    • Installation & setup
    • Acceptance test
    • Administrator and user training
    • Implementation
  • The Support/Skills transfer method : depending on the project, DIMO Software’s teams can also guide you through the autonomous or semi-autonomous implementation of your project, with checkpoints at key stages.
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Authorized training organization, DIMO Software can offer trainings in your company or in our training rooms, inter or intra-companies, face to face, remotely or online (e-learning). The aim is to insure you a successful skills transfer and the full autonomy of your users and administrators. Our trainers-consultants have a field experience and can hence pass on all the good practices to use our software solutions. Training by DIMO Software’s teams: :

  • Insures you to better use all the features of your applications,
  • Saves time and productivity in order to have more profitable investments,
  • Supports you in changing your working methods in relation to the use of a new tool.